Like many other companies, Eekels Pompen BV loves cookies. These cookies are not the kind you can’t stop eating, they do however ensure that you don’t have to answer the same questions every time you visit our website.
A quick answer to your request, with the right information
When you submit a request, we obviously want to know who you are and how we can reach you. We ask you to provide information about you personally and your company so that we can assist you as quickly as possible. For example, we register your name, telephone number, email address, company name, company address, company postcode and the town where your company is located.
We also ask you to provide information about your project so that we can help you faster and better. This gives us an immediate overview of your project and we know how long will take for our transport department to deliver your equipment. That is also useful if you need more equipment at a later time. We register the project name, the street name, the postcode and the town where your project is located for this purpose.
We retain the data you provide for as long as required by law. We do so as securely as possible and have implemented technical and organisational measures to achieve this.
The best service = correct data + good communication
A successful project starts with good collaboration. To achieve a good result, the right people need to communicate with each other and we need to understand each other’s work. So we store your name, address, telephone number, email address, order history and preferences in our CRM and ERP system. This helps us offer you the best possible service.
We can use this information to:
- Handle your orders and return shipments;
- Set up your personal account;
- Contact you if problems arise;
- Send you relevant information and publicity material for marketing purposes;
- Improve our service provision by creating relevant information based on analyses.
By agreeing to our privacy statement, you agree to our objective of offering you better service and give us permission to process your data in our CRM and ERP system.
If you want to benefit from all the positive aspects of our cookies, we advise you to accept them. As mentioned before, they allow us to personalise the website and tailor it to your use. You accept the cookies by agreeing to the cookie message displayed when you first visit this website.
What if you do not want to allow our cookies? You can disable them yourself in your web browser settings. Bear in mind that the website will not function optimally after you have disabled the cookies.
Tasty and convenient, but what do these cookies do exactly?
These cookies improve website function, e.g. logging on in your own environment, submitting a request and watching videos.
These cookies collect information that help us improve our website. Think of it as starting with a dry cracker and ending up with a delicious marzipan-filled cookie. We try to upgrade the experience we offer in the same way with the aid of these cookies.
We use marketing cookies to give our customers information - about developments for example, and our latest special offers. These cookies also allow us to send you a personalised newsletter.